Delivery

The safety and welfare of your Koi Carp is of the up most importance to us here at Love Aquatics. With a 100% success rate from our Koi Shipments and many satisfied customers, you can shop with confidence and absolute reassurance from our expert team that your shipment is in the best hands!

To ensure a safe and reliable shipment to you we…

• Never overcrowd our boxes, ensuring optimal oxygen content is present within transit. Within our free delivery offer, we can also spread the Koi you buy over numerous boxes.
• Use heavy grade, double wall boxes and fish grade bags – which are also doubled up for extra security and lining.
• Ensure the koi are packaged no more than one hour before collection, to reduce the amount of time the Koi are in the bag. As the service we offer is next-day before 12pm, the koi will never spend more than 12 hours in the bag.

With out 100% success rate of delivery, our loyal customers have been highly satisfied with our efficient courier service. Within 10 minute of release, our customers state that their koi have been content and feeding straight away, which is a testament to how effective our Koi Carp delivery method is. We offer a full after-sales support to all customers, for any advice you may require about your new koi.

Feel free to call our Expert Team on 01253 932377 or submit a form on our ‘Contact Us’ Page and we will aim to get back to you within 48 hours.