Customer Care

Welcome to LoveAquatics Customer Care. With over 40 years of experience in the aquatic industry, we’re here to help you every step of the way. Whether you need assistance with an order, delivery information, returns, or product advice, our support section is designed to give you quick and easy answers.

How do I choose the right Koi Carp?

When choosing the right Koi Carp for your pond you need to consider the size, age and colour of the Koi. Your pond needs to be large amount to accommodate the growth of your Koi Carp. Some popular Koi varieties include Sanke Koi, Chagoi Koi, Asagi Koi, Kujaku Koi and Kikokuryu Koi, however there are many more stunning varieties.

Koi Carp do eat plants as they are omnivorous. Your Koi will graze on soft aquatic vegetation and algae, and it’s also advised to feed your Koi Carp specialist Koi food. This already has all of the essential nutrients, vitamins and minerals that your Koi need to stay healthy and grow. If you’re looking for a high quality Koi food, we stock NT Labs Koi food online.

Koi Carp are well know for their long lifespans as they can live for around 20 to 50 years. How long they live depends on the water quality, pond size, diet and overall care. Providing you take good care of your Koi Carp, you can expect them to live a long healthy life.

Koi Carp are relatively easy to take care of. To ensure your Koi are strong and healthy you need to make sure your pond is the correct size for your Koi. You also need to make sure that you have good pond filtration and that you regularly check the quality of the water.

The cost of Koi Carp can vary depending on size, age, variety and colour. We have a wide selection of Koi Carp for sale at varying prices. Our Koi Carp prices start at around £50 and go up to £350+, so we’ve got something for everyone.

How many Koi Carp you can keep depends on the size of your pond. The guidelines are typically 1kg of Koi per 1,000 litres of water. Your Koi pond will need proper filtration to ensure you have healthy strong fish.